Questions, answered gently

It takes just a few minutes. You add the person's name, the dates that matter, a photo, and a few words about who they were. We'll give you a private invite code you can share with the people who loved them. There is no rush, no template to fill perfectly — just space for the story to begin.

Every memorial starts with a free 30-day trial, so you can gather memories and see how it feels before committing. When you are ready, one payment keeps the memorial online forever — no subscription, no renewal dates, no surprise charges. There are three sizes: Basic (€99, 5 GB, up to 25 people), Extended (€149, 10 GB, up to 50 people) and Family (€249, 25 GB, up to 100 people). If you outgrow yours, you can move up later and pay only the difference.

Everything — photos, videos, voice notes and words — is stored on European servers under GDPR. We do not sell your data, show advertisements, or use your memories to train AI. Once a memorial is paid for, we will not remove it. If you ever want to take it elsewhere, you can download or print the whole memorial at any time, and you can ask us to delete it permanently if that is what you need.

Never. Everyone you invite can read every memory and add their own without paying anything. The one-time payment is made once by the person who creates the memorial, and that is the only money this platform will ever ask for.

Not at all. We built A Place to Return.to to feel as simple as a photo album or a quiet note to a friend. If you can write an email or add a photo to a message, you can build a beautiful memorial here.

Whatever feels true. A sentence about their laugh, a story only you know, a recipe they never wrote down, the way they made coffee too strong. There is no right length. The best tributes are the ones that sound like them, not like a formal biography.

Yes, that is the heart of it. Once you invite someone, they can add their own photos, stories, voice notes, and small gestures. The memorial becomes a shared place, not a solo project — a little fuller every time someone visits.

Yes. The platform is available in English, Nederlands, Deutsch, Español, and Dansk, and you can write the memorial itself in any language you like. The memories belong to your family, in your words.

Memorials are private by default. Only people with the invite code can view or contribute. You control who is invited and you can remove someone at any time. It is not indexed by search engines and it is not a public social network.

Each memorial gets a unique, private code. Share it through WhatsApp, SMS, email, or simply read it out loud. The person enters the code, creates an account, and they are in. No public links, no unexpected guests.

Yes. In the memorial settings you can see every invited person and their status. If someone should no longer have access, one tap revokes it. You stay in control of the circle.

Yes. You can add photos, video clips, written memories, and voice recordings. The free trial includes up to 200 MB of uploads; a paid memorial includes 5 GB. Everything is backed up securely and stays with the memorial.

Yes. The page is designed to be readable without zooming, with clear buttons and a calm layout. If someone can open a link on a phone, they can visit the memorial. You can also add a QR code (an optional €9.99 add-on) for a funeral card, headstone, or urn so they can scan and arrive instantly.

Yes. The QR code is an optional add-on of €9.99 — it is not part of the memorial price. You can add it while you pay for the memorial, or at any time afterwards from the memorial itself. Once added, you can download it as often as you like: a print-ready PNG, a sticker sheet, and a wallet-size memorial card, all linking straight to a warm, personal scan-landing page.

Paid memorials are kept for as long as they exist — that is the promise. Free trials last 30 days and are gently archived if not upgraded. Even then, nothing is deleted immediately; the memorial waits for 12 months before permanent removal, and we will email you well ahead of time.

Because it is a single one-time payment, there is nothing to miss. Once paid, the memorial is secured forever. If you ever request a refund within 30 days, the memorial is archived and you can still return to it later if you choose to upgrade again.

We treat it with the same care we would want for our own families. Your data is stored in the European Union, encrypted in transit and at rest. We never sell data, never show ads, and never use your memories to train AI. You can ask us to delete anything at any time.

The creator of the memorial manages the page and its settings. Each member owns the memories they contributed. If a member leaves, they can take their own contributions with them. The person being remembered is honored here, but their digital memory is stewarded by the people who loved them.

Yes. We have a separate 'Their life' timeline where you can add milestones — birth, graduation, a wedding, a move, the birth of a child, the day they died, and anything in between. It helps tell the full shape of a life, not only the final chapter.

Yes. We offer tribute actions — light a candle, lay a flower, leave a stone, a heart, incense, or a prayer. These appear on the memorial for a day or a week, depending on the gesture. It is a small, quiet way to say 'I am here' without needing to find the words.